Chapter-5 ➤ Emerging Modes of Business 1. India is the preferred destination for BPO because of ____________ Tax Free Zone for BPOs Cheap People Cheap Manpower Poor conditions 2. The payment mechanism typical to e-business Credit and Debit Cards Cash on Delivery (CoD) Cheques e-Cash 3. It is not an application of e-business Contract R&D Online trading Online procurement Online bidding 4. Under what method payment is made at the time of physical delivery of goods Cash on delivery Debit card payment Credit card payment Prepaid amount 5. Both Sellers and buyers are business firms, under ___type of e-commere transaction B2B Commerce C2B Commerce B2C Commerce C2C Commerce 6. ____________ refers to contracting out some of its activities to a third party which were earlier performed by the organisation. BPO E-Commerce Outsourcing E-Banking 7. Out of e-commerce and e-business, which is a broader term? both e-business and e-commerce are same thing e-commerce e-business None of these 8. A Call Centre handles Both customer facing and back-end business Both voice based and non-voice based business Only out-bound voice based business Only in bound voice based business 9. Which method is very popular for making online transactions? Credit Card Net banking Debit Card All of these 10. Complaint lodged by a customer at the company?s call centre is _______ type of e-business transaction. C2C Commerce C2B Commerce B2C Commerce B2B Commerce Loading … Question 1 of 10
